Back to BlogIs Renting a Rip-Off?

Is Renting a Rip-Off?

Yesterday a visitor to the blog made an interesting comment, and I thought I would create an entire post about it in case other people had similar concerns.

Erik said:

It’s a neat concept on renting stuff… although what I’ve seen of the business model thus far involving renting of items is that they just end up cheating “poor” people.

This is a valid concern that Erik has, as there are definitely some types of rentals that just plain do not make sense.

I think what Erik is referring to though are the “Rent-to-Own” models. These are probably the most common models where people get a bad deal. This doesn’t mean though that all rent-to-own is bad. It just happens that people can lose a lot of money on it, and it generally tends to be people with less money to lose. Let me explain why.Whirlpool ED2CHQXKQ from Rent-A-Center

Rent To Own Example

The rent-to-own model works like this. Let’s say you want to rent-to-own something for your house, like a new refrigerator. In fact, lets say you want to rent this refrigerator from Rent-A-Center. This is the Whirlpool ED2CHQXKQ.

Now you could buy this exact refrigerator from BestBuy here for $1,199. So now we know how much one costs. I called up Rent-A-Center to see how much they rent-to-own for. I was surprised to find that they charge over $138 a month for the same unit! This is quite expensive, but lets see how expensive this really is.

So if you rent this refrigerator for 81 weeks then you own it outright. Add all that up and you just spent almost $2,600 for a refrigerator that would have cost you $1,200 brand new. So this is very expensive, but why would this be worse for poor people? Isn’t it the same ripoff regardless of who rents it?

The Problem

The problem with a rent-to-own situation is this. If you rent the item for 12 months and then all of a sudden can’t keep up the payments, then you lose the item. But you also lose all the money you spent renting the item. This would be fine if you paid a normal rental amount, but with rent-to-own you are normally paying a much higher monthly rate. So you just lost a lot of money!

And don’t think these companies are shy in taking away the item. Miss a payment or two and you better believe they will be making a house call to reclaim their goods. So yes, this is worse for people who have less money, because they are more likely to rent it for a while and then lose all the money. When you consider that you can easily rent a refrigerator for $45 a month or less from a normal rental company, this can end up creating big losses.

Breakdown of Losses

12 Months Rent-A-Center = $1,656

12 Months Normal at $45 = $540

Money lost due to Rent-to-Own system = $1,116… Ouch!

Is This Evil?

So these systems exist. For some people who have really bad credit, this may be the only way to get a new refrigerator. So we aren’t saying that the system should be abolished, but it is definitely dangerous. Especially if you have bad credit, meaning you have a history of not making your payments on time.

Is All Renting Bad?

So how is that different from iRent2u.com? Our goal here is to make renting affordable for everyone. We want to make rentals as cheap as possible. You won’t find any confusing and tricky schemes here, just honest and simple rental plans for people who need things on a limited basis.

We fully recognize that some items are not made for renting. If you need a fridge for a long time, then you should probably buy it. But if you are living in an apartment for only three months during a summer internship, then it may make a lot of sense to rent it and save 5 or 6 hundred dollars.

To continue the same example, if you rented a refrigerator for $46 a month, over 3 months you would have paid less than $150. That is big savings over buying it brand new for $1,000. Then afterwards you don’t have to worry about selling it or moving it, because the company will take it back. Everyone wins!

Renting Can Be Great For Everyone!

So renting is not bad for “poor” people. Renting is a tool that is great in some circumstances, and can be a poor choice in others. The key is to pay attention to your costs and figure out when it makes sense to buy and when it is better to rent. Often times when you look at a real comparison you will find you are buying things that you should rent, and other times you are renting things you should buy.
Tim and Laura McCormack
A quick example: I recently bought a new tuxedo for $200. I could have rented it for $110, but the next time I needed it I would have to pay again and would have wasted money. Now I have a tuxedo for the rest of my life, or until I grow out of it. :wink: But if the rental had been around $50 I would have just rented it, because I don’t know if there will be four occasions in the next 5 years where I will need a tux.

Renting is great, but you have to do the math. Lucky for you we will build easy tools to help you do the math every time!

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4 Responses to “Is Renting a Rip-Off?”
  • Gus Whitcomb says:

    On Aug. 3rd, you wrote about rent-to-own models and Rent-A-Center in particular. Despite your efforts to support the idea of renting, the information you shared was incomplete and, in part, inaccurate. Since I work for Rent-A-Center, I wanted to ensure your readers had the facts.

    First, you compare renting to buying. That’s an apples to oranges comparison. At Rent-A-Center, you can purchase our merchandise or rent it. If you decide to buy, our prices can be competitive with non-sale prices at other retailers, especially when you use our 90 days ‘same as cash’ option. Additionally, I’d challenge your readers to think about what you really pay for an item if you charge it on a store or bank credit card and don’t immediately pay it off. Making monthly payments, especially the minimum monthly payment, means you’ll end up paying more – sometime a lot more – than the cost you saw on the price tag.

    If you rent an item from us, the price includes delivery, in-home service, and a loaner item for merchandise that can’t be fixed in-home and must go to a service center for repair. All those services, if they’re available, usually must be added onto the cost of the item you buy at other retailers.

    You shared that if someone can’t make payments, they lose the money they’ve paid in rent. That’s not true. Rent-A-Center offers lifetime reinstatement to help people for whom ownership is the goal. That means if something happens in your life and you need to step away from payments for a while, you can return the item and not owe anything further. No one’s continually telling you your credit card bill is past due and nothing goes on your credit report. If down the road things change and you can again make payments, we will get you that same item or something similar and you simply pick up from where you left off. You don’t lose anything.

    Rent-A-Center offers a very unique transaction. You can try before you buy. You can solve a short-term need. You can own something by making bite-size payments that fit into your budget. We’re a smart decision for a lot of people. We’re not the right transaction for everyone.

    Thanks for letting me clear up the misconceptions.

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  • Tim McCormack says:

    Well, thanks for the follow-up info Gus. It is pretty exciting to find the VP of Public Relations for Rent-A-Center on our little blog! :eek:

    You definitely made some interesting points:
    # The fact that you let people reclaim their “lost” money is nice.
    # Delivery charge is included, thats good.
    # Free in-home loaner is also pretty great bonus.
    # The fact that you won’t have creditors breathing down your neck is also nice if you default.
    # The fact that you can try before you buy is also great.

    So you have done a good job of rebutting some of the problems with the rent-to-own system. Additionally, if priced correctly I would totally agree it is a good system.

    We all must agree though that it can be quite expensive. Let’s review the total costs with the new issues included.

    First of all let me say that it is totally fair to compare renting and purchasing. In fact, if you are indeed trying to rent to own, then you must!

    It all comes down to cost, no matter how you slice it. Does the convenience of the system outweigh the increased cost? Many times it can, but there is a trade-off and people need to recognize it so that they make an educated decision.

    So to take our previous example, the Whirlpool refrigerator. Again, we could purchase it at BestBuy for about $1200. I just checked and their delivery charge is $50, so lets increase the total cost to $1,250.

    We can’t forget taxes either. For a $1,250 purchase at 8% taxes you pay a total of $1,350. With a $2,600 rental you pay with taxes a total of $2,808. Higher price equals more taxes.

    Now how we can account for the other benefits from Rent-a-Center is more difficult. In reality you shouldn’t need in-home service for an item that is brand new. So that value is decreased a bit. And again, if you buy something brand new and need a loaner within the first year, you may just be able to get it replaced from BestBuy, but I can’t be sure.

    So in the end here is the trade-off.

    BestBuy =
    $1,458 cheaper

    Rent-A-Center =
    Free in-home service & repairs
    Free loaner for problem items
    Ability to stop paying and lose item with creditors calling
    Ability to acquire item even if you have horrible credit
    You can try before you buy

    So for some people this trade-off will make sense. For others it may not.

    One important note, perhaps Rent-A-Center was a bad choice for this comparison. We recognize that they are one of the largest and most reputable rent-to-own companies around. So perhaps it was unfair of us to pick on them. All companies are definitely not created equal though. Be careful with this system though, because it is common to find unscrupulous dealers using it.

    We do not consider any rent-to-own system a rip-off, but simply advise that all consumers be aware of the total cost of their decision. If it is worth it to pay extra money for the conveniences that a rent-to-own system provides, then by all means go for it.

    Thanks for your comments Gus!

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  • Just Me says:

    As someone who’s about to lose my computer back to my local Tel-A-Rent, I can add a little to this. I don’t know about fridges and what not from there, however, my computer was a total rip off. How?

    If I had been able to continue making the payments it would have cost me over $1,800 and the dude pulled something of a bait and switch on me. Upon getting the computer home I noticed little nicks in the computer and spots of crud on the screen, AKA the damn thing was used to begin with. Also, not long after I brought the computer home I was at Wal-Mart. Checking out the computers they had for sale. With the high price tag I assumed the damn thing was up to date. It wasn’t. For $600 bucks at Wally world there was a computer with 2X the ram and a faster processor. So really I’m paying over $1,800 for a used computer that, even if it were fresh out of the box, would have cost less than the $600 for the better comp. Did I mention that the computer from Tel-A-Rent didn’t even come with a printer like most Dells do?

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  • Chris says:

    I work for my local rentacenter and I agree completly with you all actully. But My question to you all is this….. did you have 600 bucks for that computer? did you have the 1800 $$ for the fridge? Did you need it now? Well for as little as 23.99 a week plus tax mind you You can have a 2000 $$ fridge delivered in less then 24 hours in most cases….. So my question is? does spoiled milk and meet sound good for dinner or that fact that 23.99 is a lil too much regardless weather you spend it over the coarse of weeks and weeks or just a few weeks.

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